Timesheet Deadlines
As part of our ongoing effort to improve the services provided by ARK International, we have made some alterations to our payroll set-up. These changes will mean a further improvement in the payroll facility for all of our contractors, incorporating a more robust timesheet submission process.
- To contact the accounts department please call 0845 054 0198.
- All timesheets are to be faxed to 020 7806 8035
- All hard copy timesheets and invoices should be sent to:
ARK International - Accounts
4th Floor
Drapers Court
Kingston Hall Road
Kingston Upon Thames
Surrey
KT1 2BQ
The timesheet submission deadline continues to be 12.00pm every Monday. As usual any timesheet/s you submit by a Monday deadline will be processed that week and the funds will be deposited in your designated bank account on the following Thursday of that same week.
As soon as ARK International Accounts Department receives your timesheet on to our fax to PC system your hours will be recorded. You will then receive a text message or an email (or both if we have all of your details!) to confirm that we have received your timesheet.
Please allow the following time delay between submission of your timesheet and notification of receipt:
Between Office Hours |
3 hours from the time of faxing your timesheet |
Outside Office Hours |
3 hours from the beginning of the next working day |
If you have faxed your time sheet and do not receive notification within the designated timescales and wish to confirm that we have received your time sheet safely, please call either your consultant or the Accounts Department on 0845 054 0198.
Please DO NOT rely on your consultant to chase you for your timesheets from now on. If we have a timesheet we will pay it – If we don’t we can’t.
Please note, because of the time restraints such a short processing period places upon us, any timesheet/s received after the 12.00pm deadline cannot be processed in that week. Any timesheets received after a deadline will be processed in the following week’s payroll.
Any consultant who uses the services of a payroll company may be subject to the payroll processing procedures imposed by that company. ARK International has no control over this, therefore you must discuss the procedures with the payroll company that you choose.
Should you have any queries regarding this or any other matter, please do not hesitate to contact your ARK International consultant on +44(0) 20 7407 6999.
